July 23, 2024

Our Guarantee Wool-to-wool Carpet Discounter Offers You Satisfaction On Every Purchase

  • Our Wool-to-wool Guarantee

    In the unlikely event that your manufacturer certified first- or second-quality wool carpet arrives in unusable condition, please return it in its original UNCUT condition for replacement or refund.

Carpet Samples

Please note that the carpet colors pictured on this website will vary depending on your computer monitor. For this reason, we ask that you request a small carpet sample before placing your order, to ensure that you are requesting the right color and pattern.

First-Quality Carpets

Wool-to-Wool offers a 100% money-back guarantee on our flawless first-quality carpets. If for any reason you are not completely satisfied with the quality of your new wool carpet, please contact us for return instructions. Please note that cutting or altering the carpet in any way will void this offer, as we can only accept returns in their original condition.

Clearance Carpet Warranty

Our clearance page features dozens of “Mill Specials” purchased directly from the manufacturer. A carpet is marked “Mill Special” based on one of the following three conditions:

  1. A flawless, first-quality carpet that has not sold after a certain period of time;
  2. A flawless, first-quality carpet whose color, pattern, etc. is no longer being produced;