Wool-to-Wool Carpet Discounter offers you satisfaction on every purchase
“What lush, dense carpet. Even my husband—ever skeptical and nay-saying about buying things on the Internet—is impressed. It was a real pleasure working with your customer service department. You were always gracious and helpful, knowledgeable and willing to answer my questions. Your company is a gem!”
“It was a pleasure working with you. You were very helpful in facilitating our goal of obtaining a beautiful wool carpet. It looks lovely in our new home. I will be very confident in recommending your company to friends and family who are looking for a special wool carpet!”
—Karen N, Knoxville, TN
In the unlikely event that
your manufacturer certified
first- or second-quality wool
carpet arrives in unusable
condition, please return it in
its original UNCUT
condition for replacement
Please note that the carpet colors pictured on this website will vary depending on your computer monitor. For this reason, we ask that you request a small carpet sample before placing your order, to ensure that you are requesting the right color and pattern.
Wool-to-Wool offers a 100% money-back guarantee on our flawless first-quality carpets. If for any reason you are not completely satisfied with the quality of your new wool carpet, please contact us for return instructions. Please note that cutting or altering the carpet in any way will void this offer, as we can only accept returns in their original condition.
Our clearance page features dozens of “Mill Specials” purchased directly from the manufacturer. A carpet is marked “Mill Special” based on one of the following three conditions:
- A flawless, first-quality carpet that has not sold
after a certain period of time;
- A flawless, first-quality carpet whose color, pattern, etc.
is no longer being produced;
- A second-quality carpet with some minor flaws. While these
carpets do not qualify as first-quality, they are categorized
as “usable” by the mill and are almost perfect.
To allow for the possibility of small defects on second-quality (slightly flawed) carpet, you may wish to add 5–10% to ensure that you are able to cut around any defects and install a perfect looking carpet